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Cheers to Social Media: The New Word of Mouth (Room N107)

07 Mar 16
3:00 PM - 3:45 PM

Tracks: http://www.ncbshow.com/sites/default/files/small_SocialMedia_icon16.png

As social media continues to grow, it plays an even larger role in how customers are discovering and interacting with businesses. Monitoring your business on these networks is a must, but it’s also becoming increasingly important to regularly produce high-quality content in order to be discovered online. Seven out of the top eight factors for showing up in an organic search online rely on social media indicators (likes, fan base, etc.) By learning best practices, you can improve customer acquisition, increase revenue and drive customer satisfaction and retention.