Keeping the lines of communication open to everyone involved in the production management process keeps a shop’s operations running smoothly. This live course helps the Production Management role understand what different areas, such as technicians and the front office, need to know on a daily basis to maintain production. You will also gain a better understanding of how to deliver effective performance reviews and how to ensure that technicians are keeping abreast of the skills needed to operate efficiently. As a result, the entire shop will experience fewer surprises as all employees gain confidence that they are all working toward the same goals.