In today’s global business environment technical expertise isn’t sufficient to create success. One must also be able to build effective relationships. That process is complicated when we engage with clients, partners, suppliers from around the world. Their backgrounds, cultures and approach to doing business may vary from ours. When those differences aren’t understood mistakes and missed opportunities can result.
This presentation will expand attendee’s ability to recognize cultural differences and how they may occur in business activities.
At the conclusion of this interactive program participants will be aware of:
- The key characteristics of cultural groups found around the world.
- Why taking time to share a meal may be more valuable than time spent reviewing a contract.
- Three points to consider when selecting a business gift.
- The subtle messages of a handshake and other greetings.
- How differing views of views of time, and styles of communication can create critical misunderstandings.