As a safety professional, one of the things that grates me is when I review an incident investigation and the corrective action is “counsel employee to be more careful” – as if continually pointing the finger at the “bad” employee will improve safety or the employee’s overall performance. In this session, we’ll discuss human error and improving performance. Topics include why errors occur, the types of errors that can lead to safety-related incidents and if they can be reduced, and how to move forward and gain traction within your organization.