2016 Cosmoprof North America

PBA Business Forum (Room Mandalay Bay Ballroom)

The Professional Beauty Association (PBA) Business Forum provides an overview of PBA’s key programs and strategic initiatives. Led by PBA’s Executive Director, Steve Sleeper, the PBA Business Forum will provide attendees with a closer look at the association’s 2016 goals as well as plans for the future.

This year’s speaker, Scott McKain, is an internationally known authority who helps organizations create distinction in every phase of their business. In his keynote, “The Ultimate customer Service Experience,” McKain will teach your team what it takes to create undying loyalty and endless referrals.

For tickets, visit probeauty.org/tickets/beautyweek.