How Effective Leaders Manage Conflict
Through a self-assessment, case studies, and participant interactions, techniques for dealing with difficult behaviors, conflicts and situations, while creating a culture of transparency and accountability, will be shared. Learn to address inappropriate behaviors with less drama, greater objectivity, and positive impact, identify their dominant conflict management style and assess its impact on their teams' productivity, performance, and profits.
Liz Weber - Weber Business Services, LLC
Managing a Multi-Generational Workforce
This session reveals straightforward strategies to bridge the gap between employees who are 40 years apart. Understand the expectations of Boomers, Xers, and Yers and avoid becoming a referee between bickering employees, utilize the power of recognition across generational lines to create an effective workforce and prosper.
Jon Goldman - Brand Launcher
Workforce Development Track Sponsored by:
