Atlanta Pet Fair 2016

Sessions Speakers Exhibitors Floor Plan

Customer Relations – It’s Not JUST the Grooming (Room Spanish Suite)

13 Mar 16
2:00 PM - 3:00 PM

Tracks: Education, Education

Let’s get real! The best pet stylist is not always the most successful groomer. Ours is a service profession that depends upon people skills as much as grooming skills. If there was one thing you could learn to do that would immediately improve your communications ability with clients, co-workers, employers/employees and significant others, would you take an hour to learn it? Let Barbara Bird become your communications coach. Learn how to maximize your communication ability and minimize problems that leave customers feeling misunderstood and unhappy with your service.