Atlanta Pet Fair 2016

Customer Love: Creating Testimonials and Rave Reviews for Your Grooming Business (Room Spanish Suite)

12 Mar 16
11:00 AM - 12:00 PM

Tracks: Education, Education, Grooming Session

Speaker(s): Lynn Switanowski, Creative Business Consulting Group

Are you a groomer that gets lots of compliments on the work you do? Of course you are!! Join us for this customer love session and learn how you can turn those compliments and trusted words from satisfied customers into sales for your grooming salon! During this session, we’ll share lessons on why your brand is defined by your customers and how they experience your grooming services—and how you can turn a great experience into a new customer opportunity and you’ll learn why customers are sharing their experiences on everything, and what they say has an impact on where other customers will go to find services like yours! Attend this seminar and learn: • What your grooming business needs to do to get glowing reviews all the time that help build sales and loyalty in your store • Learn where to set up online reviews where they will be most effective for your business • Learn what to do to make it easy to write glowing reviews for your retail business • How to say thank you in a way that matters to your customers when they do take the time to write a review. Whether you own a grooming salon, mobile unit, a training, day-care or pet boarding facility, this session will help you – and your business learn how you can harness the power of compliments and turn it into sales for your business!