Everything Under the Sun Expo 2016

Sessions Speakers Exhibitors Products Floor Plan Buzz

Customer Service - Giving the Customer What They Want NEW (Room W203B)

11 Feb 16

8:00 AM - 4:50 PM

Tracks: Builder, Certification, Commercial, Retail, Service

Speaker(s): Bill Kinnard, President / Owner, Grandy & Associates

Are your techs and installers giving the customer what they want or are they driving Your customers to the competitors? Learn how employee interactions with customers affect sales and customer retention.

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