AGA’s 2015 Professional Development Training

Sessions Speakers Exhibitors Floor Plan Buzz

M106 Best in Breed Benchmarking for the Public Sector (Room Delta B)

13 Jul 15

10:30 AM - 11:45 AM

Tracks: FOS: FINT (Finance-Technical)

Speaker(s): Annette LaPrade, Consultant and Delivery Manger, IBM Global Services; Mark Reger, AGA Intergovernmental Partnership RepresentativeAGA Defense Committee Representative, AGA Partnership and the Defense Working Group

Moderator(s): Richard Strasser, Associate Partner, IBM Global Business Services;

Breed benchmarking canestablish baseline performance, set performance targets and identify sources of value creation. Learn and how benchmarking information can be used in ongoing performance monitoring, scorecards and dashboards. The session will also introduce the American Productivity and Quality Center (AQPC) Process Classification Framework and the concept of open standards in benchmarking

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