The TLC Factor—Trustworthiness, Likability and Convenience
(Room Booth 3813)
13 Sep 17
9:30 AM
-
9:50 AM
Tracks:
Window & Door Dealer Days
People buy from people they trust, like and with whom it is convenient to do business. This candid introspective dives into each of these elements and explores key concepts such as under-promise-over-deliver, keeping promises, approach- and accessibility, and handling customer complaints. Presenter Vince DiCecco is a business coach and owner of the Acworth, Georgia-based consultancy, Your Personal Business Trainer, Inc.