INTIX 40th Annual Conference & Exhibition

Sessions Speakers Exhibitors Floor Plan Buzz

Impact of Legislation on the Ticketing Ecosystem and Preventing Aggressive Bot Attacks (Room Texoma 2)

Venues, organizations and ticketing software platforms must always keep bots top of mind. Queue-it and Distil Networks have looked at legislation that aims to decrease attacks, including the BOTS Act. They concluded that individual action must defend against fraudulent activity and collective initiatives must create awareness around the best strategies during major onsales. How do you know if your website is being attacked by malicious bots? How should the ticketing industry perceive this issue and where is there more space for collaborations between industry players? Learn how bots abuse the logic of online ticket sales, what the industry is doing about it from a legal perspective and how to stop malicious attacks for a fairer ticketing industry.