NWFA Expo 2026

Jobsite Troubleshooting: Solving Common Issues to Prevent Call Backs (Room W224 EF)

22 Apr 26
9:15 AM - 10:15 AM

Tracks: Technical

Callbacks cost time, money, and reputation. This technical session focuses on identifying and solving common wood flooring problems before they become costly issues. Learn how to troubleshoot moisture-related failures, finish defects, installation errors, and customer complaints in the field. Speakers Chad Bulen and Tyler Powell share practical strategies for diagnosing problems quickly, implementing effective solutions, and communicating with clients to prevent callbacks and build long-term customer satisfaction.