World of Coffee San Diego 2026

A Practical Framework for Telling Your Story Using Strategic Communications Tools (Room 23 BC)

In an increasingly competitive local and global coffee landscape, fragmented markets, increased competition, and changing consumer expectations have made communications a core business skill rather than a marketing add-on. Many farmers, roasters and café operators possess compelling missions and exceptional products, yet struggle to articulate them in ways that resonate with target audiences. In such a crowded market, how can you differentiate your brand from the coffee next door? This session will present a practical framework for developing a clear strategic communications plan rooted in established public-relations principles that will lead to business growth and success. Attendees will learn how to identify their core message, define priority audiences, and create a simple, actionable public relations plan that supports business goals — whether selling green coffee, building wholesale partnerships, or inspiring customer loyalty. The session will include real-world examples, templates, and repeatable tools designed to help coffee professionals confidently communicate their value in a crowded market without promotional bias. This practical approach is designed for producers, roasters, café owners, and other small and medium-sized coffee businesses seeking to strengthen their market position through clear and consistent messaging.