World of Coffee San Diego 2026

Building a Repeatable Sales Process for Your Roastery (Room 25 AB)

10 Apr 26
11:00 AM - 11:45 AM

Tracks: Lectures

The difference between coffee roasters that experience accelerated growth and those who struggle to gain traction is typically marked by one key factor: a process, plan, and strategy for how they sell their coffee. In this lecture, we’ll cover the structure, techniques, and step-by-step processes to help owners and leaders develop a repeatable sales process. Key topics include: - Developing a sales plan based on top-line targets, growth verticals, and clear timeframes aligned with monetary goals. - Defining and refining your Prospect-to-Nurture Process, encompassing first contact, follow-ups, onboarding, and ongoing support. - Articulating which KPIs and reporting a salesperson should provide to ownership and leadership. - Outlining tools such as the BANT+S framework and role-playing exercises to refine and improve the effectiveness of your sales team. Owners and leaders will leave with a clear understanding of how to build and maintain a high-performing sales department and how to nurture specialty coffee buyers from first contact to close.