Lessons Learned: Getting Customers to the Front Door Isn't as Easy as it Used to Be
(Room Islander Ballroom C)
16 Aug 21
8:00 AM
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9:00 AM
How did it happen and where do we go from here?
The world of retail was upended when Covid-19 rushed in like a lion last Spring. The retail sales and profit results that followed were in direct proportion to the preparedness levels for business interruption and the following long-term disruption. Where did your business fall? And where are you today?
Join us for this “lessons learned session” dealing with major business disruption and what happens to businesses afterward. Beginning with the spring of 2020- we’ll recap what lessons pet retailers of all sizes should take away from Covid induced 2020. We’ll also share critical consumer trends that were created over the last year and the long term affects they will have on your pet businesses for years to come.