COVID-19 Business: The Systems for Beating the Odds in the Bar Business
(Room S223)
28 Jun 21
9:00 AM
-
12:00 PM
Tracks:
Full Schedule NCB, Guest Experience
It is said that over 60% of bars & restaurants close within five years of opening – daunting, right? COVID exacerbated that scheduled with over 500 bars and restaurants closing permanently per day at one point. Guts and grit aren’t enough for the recipe for success; operators need a systematic approach to avoid being a failure statistic and being world-class in their service. Sought-after hospitality coach, Sean Finter, is someone who did it himself and has worked with over 8,000 hospitality teams in award-winning bars around the world. In this information-packed workshop, Sean explains:
The single piece of paper at the core of bars that helps them outperform the market by 5X
Making your entire organization financially literate: from the basic construct of costing, hidden profit killers, and forecasting
Creating a healthy work/life culture to attract and keep "A Players" from around the country that attract guests
Being brilliant at meeting and exceeding guest expectations
The importance of having coaches, consultants, and mentors to springboard your career forward
How to drive profits by focusing on the 20% of the time your bar is pulling in 80% of its revenue
and much more