HFMA Annual Conference 2018
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Taking an Organizational Approach to Denials Prevention
(
Room
Titian
)
27 Jun 18
11:45 AM
-
1:00 PM
Tracks:
Revenue Cycle Process Improvement
Speaker(s):
Lynne Hildreth, Senior Director, Patient Access, Moffitt Cancer Center;
Andy Talford, Senior Director, Patient Financial Services, Moffitt Cancer Center
This session will describe a robust denial prevention strategy at at a healthcare organization that reduced denials from 14 percent of gross charges to 8 percent. You’ll learn about and discuss the steps the organization took to achieve the reduced denials, such as centralizing financial clearance functions, automating workflow, and redesigning case management processes, and you’ll share best practices for success.
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