NWCDC 2018

MM2 | Medical Roundtables for Resolving Tough Issues Hindering Claim Resolutions (Room Islander I)

Traditional claim reviews give limited attention to medical-cost drivers, even though clinical services generate most claim expenses. That wastes opportunities to improve injured-worker outcomes in medically challenging cases. Claim medical roundtables, in contrast, gather physicians, pharmacists, medical case managers and claim-team members to identify and address clinical issues delaying recovery. They provide information needed to identify and address specific medical challenges holding up a claim. Hear how Encompass Health leveraged the approach to develop strategies that speed claim resolutions.