IAAPA Attractions Expo 2018
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The Nuts and Bolts of Guest Safety: Join the Conversation
(
Room
S330EF
)
16 Nov 18
10:15 AM
-
12:15 PM
Tracks:
Facility Operations, Marketing, Safety and Security
Speaker(s):
Gina Claassen, ICAE, Corporate Safety Director, Herschend Family Entertainment;
Wes Walker, Director of Corporate Safety & Security, Santa Cruz Seaside Company;
Brian Knoebel, Co-Owner & Manager, Knoebels Amusement Resort
Moderator(s):
Matt Heller, ICAE, Founder, Performance Optimist Consulting;
Safety & Security is the #1 priority and comes with a given expectation from guests. The industry thrives on creating memorable experiences by providing a safe, secure environment. Hear from an expert panel of operators with a variety of experiences as they share their knowledge and best practices that will drive home the importance of a safety culture, and managing your risk; whether it be day-to-day operations or through a crisis. Join the conversation by asking questions and sharing your own challenges and best practices. Plan to walk away from this session with useful nuggets to help improve your operational safety program.
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