Discover proven techniques to drive your food and beverage revenue sales through the art of upselling. Gain an understanding of what it takes to implement a successful program at your facility through this highly interactive session. Topics covered include who needs to be part of your program, what should you be upselling, why guests want to be upsold to, and how to engage your staff.
Speakers: Alan Chan, General Manager, Chimelong Group; Victor Danau, Director, Asia-Pacific Development and Operations, Ripley Entertainment, Inc.