Moderator: Brian Justice, DC
The Association Between the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey and Real-World Clinical Outcomes in Lumbar Spine Surgery
Jay M. Levin, BA
A Comparison of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey Scores Between Lumbar Decompression and Lumbar Fusion Surgery Patients
Robert Winkelman, BS
The Impact of Immediate Post-Discharge Complications on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey Results in a Lumbar Spine Surgery Population
Jay M. Levin, BA
Defining Roles of Individual Inpatient Press Ganey Survey Domains as Drivers of Patient Satisfaction in Orthopaedic Surgery
Aaron J. Buckland, MBBS, FRACS
Press Ganey Surveys for Inpatient Orthopaedic Care: A Critical Look at Result Reporting
Aaron J. Buckland, MBBS, FRACS
Is There an Association Between Patients’ Expectations and Satisfaction Scores in an Outpatient Setting?
Susan Odum, PhD
Key Drivers of Patient Satisfaction in Lumbar Spine Surgery Setting
Jay M. Levin, BA
Discussion