ITEX 2016

SMB in the Cloud: Managed Services 2.0 (Room Grand Ballroom C)

09 Mar 16
2:20 PM - 3:00 PM

Tracks: Print & Managed Services

Managed Services are at varying levels of adoption throughout the Office Equipment, IT VAR/Systems Integrator, and MSP business models.  Managed Services commonly consists of the practice of remotely monitoring and managing a customer’s on-premise IT infrastructure.  Done right, it can be quite profitable and build an annuity stream that greatly enhances the value of the managed service provider’s business. Resulting client satisfaction from their MSP’s performance results in long-term trusted advisor relationship.

Particularly in an SMB client’s environment, there’s a tremendous opportunity to diversify and increase annuity revenues, and further increase service levels beyond what is possible from their current IT infrastructure.  

Join this session to learn ways your business can adopt an “SMB in the Cloud” strategy and deliver an increased breadth of technology to your clients “as a Service”.   This is all possible without adding specialized technical headcount, rather leveraging the necessary expertise via Cloud delivered solutions. The result will be a more delighted customer and a still stronger bottom line for your business!