Using Data to Improve Member Experience
(Room Coe)
04 Jul 15
10:30 AM
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11:45 AM
Calling all Membership Officers, LocSecs and other leaders! Want to improve your member experience but don't know where to start? Let data be your friend! I'll share the results of Mensa's national membership survey, as well as tips and tools for you to collect additional information from your members to help inform your decisions. Take the guesswork out of what people are looking for in their Mensa experience, and let the data do the talking! Have other ways you use data to improve the member experience? Time is planned for attendees to also share their best practices with one another.