The Patient-Driven Groupings Model (PDGM) will be implemented on January 1, 2020. This is the biggest change to the home care industry since the introduction of the prospective payment system in 2000. The new payment system dramatically impacts agency operations, processes and performance. Agencies must develop and implement plans to successfully transition to PDGM. This session will discuss key areas, strategies and processes in preparing an agency for PDGM.