The NGA Show 2020

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Future Industry Leaders – Expectations, Insights and Plans (Ballroom 20)

24 Feb 20
7:00 AM - 8:15 AM

Tracks: Strategies for Competing

Speaker(s): Amber Harmon ; Ashley Harris ; Emily Coborn ; Greg Ferrara ; Marc Robert III
Join Greg Ferrara, NGA’s new President and CEO, for a wide-ranging discussion with up and coming industry leaders. Hear how these young execu... More...

E-Commerce 2.0 (Room 28 ABC)

24 Feb 20
8:30 AM - 9:30 AM

Tracks: Store of the Future

Speaker(s): Brian Moyer ; Jennifer Bosma ; Jon King ; Suri Mishra
 As consumers use of e-commerce continues to grow, retailers must consider what’s next for their programs.  Store design and layout... More...

Help Your Shoppers Live.Balanced. (Room 24 AB)

24 Feb 20
8:30 AM - 9:30 AM

Tracks: Strategies for Competing

Speaker(s): Annette Maggi MS, RDN, LD, FAND ; Chris Jones ; Lisa Grudzielanek ; Shari Steinbach
Today’s shoppers are looking to their local grocery store for guidance when it comes to planning easy, affordable and nutritious meals for th... More...

Increase Your Bottom Line By Decreasing Produce Shrink (Room 26 AB)

24 Feb 20
8:30 AM - 9:30 AM

Tracks: Focus on Fresh

Speaker(s): Cammy Busta ; Miguel Herrera ; Richard Owen ; Todd Jensen
Explore best practices to reduce loss and sell more by mitigating food waste through improved packaging, better handling, and temperature managemen... More...

Multicultural Marketing Strategies (Room 25 AB)

24 Feb 20
8:30 AM - 9:30 AM

Tracks: Omnichannel Marketing

Speaker(s): Anthony Estrada ; Lilly Rocha ; Lupillo Ramirez ; Phil Blackburn
Looking for new ways to reach different ethnic groups in your market?  Independent retailers are using a variety of creative ways to reach Asi... More...

State of the Industry (Room 25 C)

24 Feb 20
8:30 AM - 9:30 AM

Tracks: Operating for Excellence

Speaker(s): Bob Graybill ; David Schoeder
How healthy is the independent sector of the food retail industry?  We’ll examine the latest industry operational and financial statisti... More...

What do Next Generation Leaders Want? (Room 24 C)

24 Feb 20
8:30 AM - 9:30 AM

Tracks: People Development

Speaker(s): Casey McNichols ; Christy Hess ; Joe DellaNoce ; Nicole Pavlock ; Steve Edwards Jr
Looking to attract and retain the best and brightest to your organization? University students in food industry-related programs will candidly shar... More...

What’s Next in Retail: Meeting Consumer Expectations via Connected Commerce Experiences (Room 28 DE)

24 Feb 20
8:30 AM - 9:30 AM

Tracks: Tech Trends

Speaker(s): Dave Conroy ; Mike Beal
In an increasingly connected world, retailers must create experiences that are not only engaging, but span digital channels, ... More...

Healthy Food Incentive Programs (Room 24 AB)

24 Feb 20
9:45 AM - 10:45 AM

Tracks: Strategies for Competing

Speaker(s): Christopher Jones ; Frank Pimentel ; Jimmy Wright ; Melissa Kenny
A number of NGA members have seen more produce in low-income shoppers' baskets thanks to healthy foods incentive programs. Hear more about the ... More...

How to Handle a Ransomware Attack (Room 28 DE)

24 Feb 20
9:45 AM - 10:45 AM

Tracks: Tech Trends

Speaker(s): John Ross ; Ken Andrews ; Mike Brown ; Richard Weber ; Steve Heise
The supermarket industry is not immune to malware attacks. Discover why certain companies and industries are targeted and how hackers exploit weakn... More...

Leveraging the Power of Plant Based Foods (Room 25 C)

24 Feb 20
9:45 AM - 10:45 AM

Tracks: Operating for Excellence

Speaker(s): Devika Giresh ; Jared Orme ; Julie Emmett ; Rich Gillmore
Plant-based products are a growth engine for grocery stores across the US. The meat case, foodservice, shelf-stable foods, dairy and even the bever... More...

Meat Merchandising - Total Store Approach (Room 26 AB)

24 Feb 20
9:45 AM - 10:45 AM

Tracks: Focus on Fresh

Speaker(s): Courtney Brown ; Jim Dudlicek ; John Click ; Mark Salerno
Retailers are finding news ways to build excitement in the meat department.  From Angus Beef programs to in-store smokers to dry aging, indepe... More...

Next Gen Recruiting Strategies (Room 24 C)

24 Feb 20
9:45 AM - 10:45 AM

Tracks: People Development

Speaker(s): Bill Bishop ; Cara Olson ; Cheryl Shartle ; David Sauter
The current high employment rate makes it challenging to find and keep store-level associates.  Explore tactics to find and keep good talent.&... More...

Standout Marketing (Room 25 AB)

24 Feb 20
9:45 AM - 10:45 AM

Tracks: Omnichannel Marketing

Speaker(s): David Orgel ; Dennis Host ; Ron Bonacci ; Steve Lerch
How do you make your marketing messages stand out?  In an election year, shoppers will be inundated with advertising across all platforms.&nbs... More...

The Future of In-Store Tech (Room 28 ABC)

24 Feb 20
9:45 AM - 10:45 AM

Tracks: Store of the Future

Speaker(s): Dave Conroy ; David Stone ; Dov Yarkoni ; Gina Acosta ; Ron Johnson ; Wade Judd
Retailers are taking advantage of a number of new technologies to improve the shopping experience and reduce operating costs.  We'll look ... More...

Formats and Store Design – What's Driving Retail Innovation? (Ballroom 20)

24 Feb 20
11:00 AM - 12:00 PM

Tracks: Store of the Future

Speaker(s): Neil Stern
The pace of change in retail is accelerating at an unprecedented pace.  New formats and new businesses are popping up around the world that wi... More...

Student Presentations (Room 25C)

24 Feb 20
11:00 AM - 12:30 PM

California Refrigerant Regulations and Impact on Independent Retailers (Room Thought Leadership Theater)

24 Feb 20
1:00 PM - 1:30 PM

Tracks: Compliance

Speaker(s): Timothy Anderson
Regulations Overview and Timeline Impact to independent retailers Possible solutions that retailers should consider and their pros and cons New ... More...

BR Data Vendor Portal (Room Thought Leadership Theater)

24 Feb 20
2:00 PM - 2:30 PM

Tracks: Tech Trends

Speaker(s): Mike Abbene
The BRdata Vendor portal is a highly flexible data management tool which allows retailers and wholesalers to create a customized data entry portal ... More...

Taming the Consumer Digital Tsunami (Room Thought Leadership Theater)

24 Feb 20
3:00 PM - 3:30 PM

Tracks: Tech Trends

Speaker(s): Paton Marshall
Come learn about the seemingly constant barrage of new digital technology designed to help consumers connect with establishments like yours. Unders... More...

The Unspoken Truth of Innovation (Room Thought Leadership Theater)

24 Feb 20
4:00 PM - 4:30 PM

Tracks: Tech Trends

Speaker(s): Anthony Presley
Innovation is the reason many of us are joined here at the NGA Show.  However, the unspoken truth of innovation is that in order for new techn... More...

Best Bagger Competition and Reception (Ballroom 20)

24 Feb 20
5:00 PM - 6:45 PM
Bagging has been an important step for many supermarket employees who have pursued long and rewarding careers in the grocery industry. The National... More...