The NGA Show 2020

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Sessions (0)

HR 1&2 Share Group (Room 29D)

23 Feb 20
7:00 AM - 12:00 PM
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CIO Share Group (Room 30A)

23 Feb 20
9:00 AM - 4:00 PM
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Student Orientation (Room 30A)

23 Feb 20
10:00 AM - 11:00 PM
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Independent Retail: What it Takes to Thrive in the Age of ‘i’ (Room 28)

23 Feb 20
1:00 PM - 4:00 PM

Tracks: Tech Trends

Speaker(s): Annie Charlip ; Dan Jones ; Dave Conroy ; Donna Zambow ; Gary Hawkins ; Lauren Johnson ; Marti Hitchings ; Mary Scimone ; Mike Brown ; Ron Bonacci ; Stacy Bowen ; Sterling Hawkins
The CART EVENT 2020 at NGA Independent Retail: What it takes to Thrive in the Age of ‘i’ Changes in the retail industry are h... More...

Competing with Dollar Stores (Room 24 AB)

23 Feb 20
3:00 PM - 3:25 PM

Tracks: Strategies for Competing

Speaker(s): David Portalatin
Dollar stores will continue to be a formidable competitor especially as they improve their commitment to fresh foods.  We’ll review stre... More...

Fuel Service – Are You Ready for EMV? (Room 26 B)

23 Feb 20
3:00 PM - 3:25 PM

Tracks: Operating for Excellence

Speaker(s): Linda Toth
The deadline for updating fuel pumps to accommodate chip (EMV) credit and debit cards is October 1, 2020.  Retailers who do not upgrade their ... More...

Leading Edge Marketing Tactics – Social Media Influencers (Room 25 AB)

23 Feb 20
3:00 PM - 3:25 PM

Tracks: Omnichannel Marketing

Speaker(s): Steve Lerch
Influencer Marketing has long been seen as the Wild West for retailers and ad agencies uncomfortable with relinquishing control. These new-age stra... More...

Promoting Healthy Eating -- NGA Produce Incentives Center (Room 26 A)

23 Feb 20
3:00 PM - 3:25 PM

Tracks: Focus on Fresh

Speaker(s): Kate Fitzgerald
NGA has launched a training and technical assistance initiative for stores participating in programs that provide monetary incentives for SNAP and ... More...

Retail Management Certificate – Improving Associate Performance and Retention (Room 24 C)

23 Feb 20
3:00 PM - 3:25 PM

Tracks: People Development

Speaker(s): Becky Estby ; Cherie Phipps
There is no doubt that training and education boosts morale and performance of associates at all levels in the organization.  Graduates of the... More...

Store Tours with Members of Congress (Room 25 C)

23 Feb 20
3:00 PM - 3:25 PM

Tracks: Compliance

Speaker(s): Kim Eskew ; Terence Huie
Store tours are an important way for Members of Congress to learn about the day-to-day challenges that face independent retailers.  As a retai... More...

Creating Excitement and Traffic With Special Events (Room 25 AB)

23 Feb 20
3:35 PM - 4:00 PM

Tracks: Omnichannel Marketing

Speaker(s): Darlene Murphy
Fun, creative and unique promotions and events are a tried and true way to increase store traffic and increase basket size.  Independent retai... More...

Food Desert Financing Options (Room 24 AB)

23 Feb 20
3:35 PM - 4:00 PM

Tracks: Strategies for Competing

Speaker(s): Molly Hartman ; Neil Greenstein
Opening a store in a food desert may seem like a daunting task but may be well worth the effort.  Learn more about the tools and programs avai... More...

Marketing and Merchandising Organics (Room 26A)

23 Feb 20
3:35 PM - 4:00 PM

Tracks: Focus on Fresh

Speaker(s): Lonni Lattie ; Russ Everhart
Hear the results of a national grocery study that reveals new trends for organic products and just how important organic foods are to your shoppers... More...

Reducing Bottom Line Costs with Perpetual Inventory (Room 26 B)

23 Feb 20
3:35 PM - 4:00 PM

Tracks: Operating for Excellence

Speaker(s): Cesar Rodriguez ; John Abbene
Grocery retailers may be intimidated by the amount of effort they believe is required to maintain inventory in their stores.  However, by appl... More...

Retention Strategies (Room 24 C)

23 Feb 20
3:35 PM - 4:00 PM

Tracks: People Development

Speaker(s): Joe Kiedinger
Retailers are offering myriad benefitss, such as flexible scheduling and retention bonuses, to keep associates from job hopping.  But they may... More...

Washington Update & Election Preview (Room 25 C)

23 Feb 20
3:35 PM - 4:00 PM

Tracks: Compliance

Speaker(s): Christopher Jones
2019 has been a colorful year in Washington and 2020 promises an entirely new set of challenges and opportunities. NGA’s Government Relations... More...

Alternative Revenue Sources (Room 24 AB)

23 Feb 20
4:10 PM - 4:35 PM

Tracks: Strategies for Competing

Speaker(s): Gerry Kettler
Retailers are experimenting with new and different programs and services to bring in additional revenue.  Laundromats, ATMS and slot machines ... More...

Building a Reputation as a Local Leader (Room 25 AB)

23 Feb 20
4:10 PM - 4:35 PM

Tracks: Omnichannel Marketing

Speaker(s): Nick Lenzi
While signage and product placement are important, a truly effective local program relies on strong relationships with local producers and creative... More...

Exceeding the Expectations of a New Generation of Associates (Room 24 C)

23 Feb 20
4:10 PM - 4:35 PM

Tracks: People Development

Speaker(s): Nathan Aldridge
Excellent customer service never goes out of style, but many training techniques do.  As shopping trends change, so should the way we look at ... More...

Real Time Payments for Associates (Room 26 B)

23 Feb 20
4:10 PM - 4:35 PM

Tracks: Operating for Excellence

Speaker(s): Michel Leclerc
For associates who live paycheck to paycheck, a daily paycheck could be a reason to choose and stay with their employer.  We’ll look at ... More...

Seafood Fraud – Protect Your Reputation (Room 26 A)

23 Feb 20
4:10 PM - 4:35 PM

Tracks: Focus on Fresh

Speaker(s): Lisa Weddig
 Accidentally mislabeling seafood or substituting one species for another can substantially damage your brand and your store could be in viola... More...

Selling CBD - Regulatory Issues (Room 25 C)

23 Feb 20
4:10 PM - 4:35 PM

Tracks: Compliance

Speaker(s): Christopher Jones
CBD represents a new sales opportunity for grocers but questions regarding sourcing, regulatory compliance and product sales abound.  We&rsquo... More...

Leadership in Turbulent Times (Ballroom 20)

23 Feb 20
5:00 PM - 6:45 PM
Speaker(s): Doris Goodwin
World-renowned presidential historian Doris Kearns Goodwin reflects on more than 150 years of U.S. history to put into context our most recent unpr... More...