Boone, NC: The rankings for the 2020 RIS Software LeaderBoard have been published. ECRS has taken the #1 spot as the lead technology vendor in the Grocery vertical, and ranked #2 among all retail software companies on the Top 20 Master List. This is the seventh consecutive year that ECRS has been ranked number one in the Grocery Vendor Leaders category.
Additionally, ECRS ranked number one in the following categories:
- 2020 Customer Satisfaction for Grocery Vendors
- 2020 Leaders in Overall Performance
- 2020 Leaders in Technology Innovation
- 2020 Leaders in Recommendation
In the hypercompetitive arena of 21st century retail, ECRS strives to provide retailers with the tools, community, and support needed for sustained success and maximal profits. ECRS’ unified transaction system, CATAPULT®, allows retailers to slash costly third party silos from unified commerce, while providing a seamless transaction experience across all retail touchpoints. The results of the 2020 RIS LeaderBoard demonstrate that ECRS is the clear choice for grocers and other retailers who seek an established, future-focused technology partner.
In this edition’s 51 ranking charts, ECRS was ranked within the top five spots in 26 categories, most notably:
- #2 OVERALL for 2020 RIS Software LeaderBoard Top 20
- #2 for 2020 Leaders in Quality of Support
- #2 for 2020 Leaders in Quality of Service
- #2 for 2020 Mid-Size Vendors
- #2 for 2020 Broad Suite Vendor Leaders
- #2 for 2020 Top Vendors in Retail Concentration
- #3 for 2020 Leaders in Software Reliability
- #3 for 2020 Leaders in Return on Investment
- #4 for 2020 Leaders in Ease of Administration
The RIS Software LeaderBoard, produced by RIS News, is in its 19th year of publication and ranks leading software vendors based on user evaluations, breadth of technology suite, and revenue. Evaluations of ranked vendors are compiled from several hundred retailer voters. Evaluation forms are distributed and managed by an independent third-party firm, Litchfield Research. This ensures accuracy and integrity of final results.