Fresh Summit 2018

Able Freight Services, Inc. Puts Customers’ Needs First With Technology Tools

Contact:  Brendan Akamu

(310) 568-8883

bakamu@ablefreight.com

Able Freight Services, Inc.

Booth #1427 - PMA

LOS ANGELES, Calif (September 5, 2018) --   Able Freight continues to focus on utilizing technology to deliver exceptional services for its customers, which ensures the company is strategically positioned for future growth and disrupting the industry.

The key areas of focus include: creating an innovative culture throughout the company; roll-out of its DataHub shipment tracking portal, implementation of commodity-based shelf-life formulas for global clients; piloting a blockchain to DataHub as related to Internet of Things (temperature trackers) and remaining days of shelf-life in real-time along the way.  Continued integration of e Airway Bills (eAWB) with airlines; and new mobile Quality Check (QC) tools for better freshness grading and quality reports. 

Orlando Wong, Able Freight Services’ executive vice president, notes that Able remains committed to embracing new technology to provide its customers with industry-leading service and operations, “Able Freight Services leads the industry in adapting relevant technology for use in the perishable freight forwarding industry, as the market demands more and more high performance and precision among its players.”

To that end, Wong championed the company to become one of the first to create a Technology and Innovation Department within a perishable freight forwarding company.  According to Wong, “Able’s leadership in the transportation and logistics industry is because of the company’s focus upon real-time data visibility, atomization and predictive systems.”

He sees an even greater technological focus over the next five years.  Such focus has created a culture of innovation within the company and gives all employees a sense of community for its new technology vision.

One of Able’s recent projects from its technology department is its new customer portal called ‘Data Hub.’  A web and mobile-based system which provides real time data pertaining to any shipment a customer has going through Able Freight Services. The ‘Data Hub’ provides one-stop, real-time visibility of all the related documents (Airway Bills, Bills of Lading, Invoices, Quality Checks, Proof of Delivery), of the customer’s shipments and allows for proactive resolutions and communications. 

Another application of technology involves Able’s “Freshport” initiative, piloting a cutting-edge blockchain enhancement to its DataHub for temperature measurements deploying commodity-based shelf-life formulas for its global clients.

The company is also leading the way for electronic airway bill (eAWB) integration allowing optimized efficiencies, real-time status updates and going paperless with airlines. In fact, Able was #1 at LAX for implementation during May and June 2018. 

Recently, Able also introduced a new mobile Quality Control tool which resulted in improved reporting of the product’s quality as received in real-time.

Wong looks forward to the tremendous improvements that technology is affording the shipping industry.  “If the industry does not effectively adapt the opportunities in technology, then the risk of obsolescence becomes very real, very fast,” notes Wong.

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About Able Freight Services, Inc.  Based in Los Angeles, Calif., is the global expert in importing and exporting perishable commodities from the United States to destinations worldwide.  The company creates competitive advantages for customers by offering innovative solutions and access to proprietary technology. Many of the world’s most recognized brands trust Able Freight with their shipments.  Able Freight Services’ 26+ years in the perishable cold-chain transportation industry along with hundreds of years of collective employee experience means customers benefit from industry-leading knowledge and responsiveness. www.ablefreight.com