LUTZ, FL., March 30, 2016 — NTG, Inc. announced that it has earned Gold Certification from Cisco Systems. To earn Gold certification, NTG was required to meet or exceed the rigorous service, support, customer satisfaction and networking ability standards set forth by Cisco.
“We are proud to receive the Gold Partner status from Cisco,” said Wendy Hafner, president of NTG. “It’s testament to the engineering excellence and superior customer support NTG has come to be known for, now with enhanced support from Cisco.”
The Cisco® Channel Partner Program provides a framework for partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, presales and post-sales support capabilities, and other critical factors that customers consider when choosing a trusted partner.
This certification is attained only through achieving the broadest range of expertise across four advanced specializations: unified communications, routing and switching, security and wireless LAN. In addition, NTG has integrated Cisco Hybrid IT, the resale of cloud and managed services, into its offerings and is required to ensure high customer satisfaction in collaboration with Cisco. Cisco Gold Certification provides NTG with access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.